We at Kempower Empower the EV Evolution and create a Cleaner and more silent environment for us all. We inspire our audiences to join the electric movement. Want to plug in and be the change?

Whether it's our perspective, the way we work together or the impact on the climate - we make it positive. We are people with a can-do attitude. We help each other and voice our opinions, independent of our job descriptions or titles. We come from over 40 nationalities all over the world and keep on looking for other continents as we go.

The EV market is constantly evolving, and so are we. We are searching for learners, doers and problem solvers from many different backgrounds.

We love learning, taking care of each other, and having fun with each other.

The future is electric – get ready to join the current! This is just the beginning.

ABOUT THE ROLE

As a Solutions Support Manager, you will:

• Pre-Sales Technical Expertise and Support:
  • Oversee the development of technical presentations, demonstrations, and proposals that clearly articulate the value proposition of our EV charging solutions.
  • Ensure the team provides accurate and timely technical responses to customer inquiries (RFPs, RFIs, etc.).
  • Act as a point of escalation for complex technical challenges during the pre-sales process.
  • Collaborate with Sales, Product Management, and Engineering teams to align product strategy and customer needs.
• Solution Development and Customization:
  • Guide the team in understanding customer requirements and translating them into tailored EV charging solutions.
  • Ensure the proposed solutions are technically feasible, cost-effective, and meet customer specifications.
  • Contribute to the development of standardized solution templates and best practices.
  • Stay abreast of the latest EV charging technologies, industry trends, and competitor offerings.
• Sales Enablement and Collaboration:
  
  • Develop and maintain technical sales tools, training materials, and knowledge base resources for the sales team.
  • Participate in key customer meetings and presentations as a technical expert.
  • Provide technical input and support for marketing initiatives and events.
  • Work closely with the sales leadership to develop and execute sales strategies.
• Process Improvement and Reporting:
  
  • Define and track key pre-sales metrics to measure team performance and identify areas for improvement.
  • Implement and optimize pre-sales processes to enhance efficiency and effectiveness.
  • Provide regular reports on team activities, performance, and key technical insights.

• Team Leadership:
  • Recruit, hire, and develop a high-performing team of technical professionals.
  • Foster a positive and collaborative work environment that empowers team members to excel.
  • Provide ongoing coaching, mentoring, and professional development opportunities.
  • Motivate and inspire the team to achieve outstanding results.

WHAT DO WE EXPECT FROM YOU?

• Bachelor's degree in Engineering (Electrical, Mechanical, or related field) or equivalent technical experience.
• Demonstrated experience (2+ years) leading and managing a technical team.
• Proven experience (5+ years) in a pre-sales engineering or technical sales role within a technology-driven industry (EV charging experience is a significant plus).
• Strong leadership skills and the ability to motivate and inspire teams
• Excellent communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Proven ability to develop and present compelling technical solutions.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a collaborative team.
• Proficiency in CRM and other relevant sales and technical tools.
• Ability to travel domestically and internationally as needed, approximately 20%.

Additional Skills (preferred):

• Experience with EV charging standards (e.g., CCS, CHAdeMO, GB/T)
• Electrical code compliance and familiarity with national building standards
• Familiarity with North American compliance standards (UL, ETL, CU, CA)
• Experience in the automotive, EV, or EV charging industry is a plus
• Knowledge of power systems analysis and modeling
• Project management certification (e.g., PMP)

WHY KEMPOWER?

We believe in integrity. This means open doors and honest conversations, career development, and taking ownership of your work, no matter the title. At Kempower we grow together. And as we grow, we change, and so we find ways to make sure our job descriptions align with our interests and needs. So it's not just the product we're developing, but our people.

We support your well-being by offering comprehensive benefits including zero cost options for medical, dental, and vision, competitive 401(k), and performance bonuses!

Get to know us better at Kempower Careers!

WOULD YOU LIKE TO PLUG IN AND BE THE CHANGE?

Does this sound like something for you? Want to join us in powering planet cool? We can't wait to hear from you! 

Location: USA/North Carolina/Durham (RTP)

Kempower is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, or any other status protected by laws and regulations. We do not tolerate discrimination or harassment based on any of these characteristics, and we encourage applicants of all ages.

If you are a qualified individual with a disability, and you need assistance to apply, please contact our Kempower HR team at RecruitingNA@Kempower.com. We provide reasonable accommodations to qualified individuals with a disability to enable them to effectively participate in the application process, as required by law.